Privacy policy

Last Updated: June 2026

At BRESSÁVI Maison, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data when visiting or making a purchase from our website.

1. Information We Collect

When you visit our website or place an order, we may collect the following types of information:

  • Personal Information: Your name, email address, phone number, billing address, and shipping address.

  • Order Information: Details related to the products you purchase, your order history, and transaction details.

  • Payment Information: Payments are processed securely through Shopify Payments and other secure, licensed payment providers. We never store and do not have access to your full credit or debit card details.

  • Device and Usage Information: Information about the device and browser you use, your IP address, pages visited, time spent on the site, and your interactions with our website.

2. How We Use Your Information

We use the information we collect to:

  • Process, prepare, and fulfill your orders,

  • Send order confirmations, shipping updates, and customer support responses,

  • Provide customer service and respond to your inquiries,

  • Improve our website, products, and overall shopping experience,

  • Detect fraud, prevent abuse, and protect the security of our store,

  • Send marketing emails or promotional messages only where permitted or where you have explicitly opted in.

3. Sharing Your Information

We only share your information when necessary to operate our business and fulfill your orders. This includes:

  • Shopify, to power our online store infrastructure,

  • Shopify Payments and secure payment providers, to process transactions safely,

  • Our shipping and logistics partners, to deliver your packages,

  • Technical, analytics, and security service providers that help us operate and optimize our website.

Important Note: These service providers only receive the specific information needed to perform their services for us and are legally restricted from using your data for any other purpose.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Keep the website functioning properly and securely,

  • Remember your preferences and language settings,

  • Analyze site performance and improve user experience,

  • Measure traffic and marketing campaign performance.

You can manage or disable cookies through your browser settings. Please note, however, that some parts of the website may not function properly if cookies are completely disabled.

5. Data Retention

We retain your personal information only for as long as necessary to provide our services, complete transactions, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

Depending on your location and applicable privacy laws, you may have the right to:

  • Request access to the personal information we hold about you,

  • Request the correction of inaccurate or incomplete information,

  • Request the deletion of your personal data from our systems,

  • Object to or restrict certain data processing activities,

  • Opt out of marketing communications at any time.

To exercise any of these rights, please contact us directly using the details below.

7. Third-Party Links

Our website may contain links to third-party websites or services. BRESSÁVI is not responsible for the privacy practices or the content of those external websites.

8. Security

We take all necessary technical and organizational measures to protect your personal information against unauthorized access, misuse, disclosure, or loss. However, please remember that no method of transmission over the internet or digital storage is 100% secure.

9. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Any updates will be posted on this page with the revised “Last Updated” date at the top.

11. Contact Us

If you have any questions about this Privacy Policy or would like to make a request regarding your personal information, please contact our support team: